Thank you for shopping with Dhrupodi Shop.
We are committed to delivering premium Bangladeshi fashion and handmade home decor with trusted quality. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.
The company refers to Dhrupodi Shop, Bangladesh.
Goods refer to kids frocks, kids panjabi, sarees, three-piece, one-piece, men’s panjabi, half shirts, handmade satranji, doormats, and home decor items offered on our website.
Orders mean a request placed by you to purchase Goods from us.
Service refers to our website and online shopping platform.
You means the individual accessing or purchasing from Dhrupodi Shop.
Order Cancellation Rights
If, after receiving the product, you feel that the quality is not satisfactory, the item does not match the description or images shown, or you experience any other issues, you may return the product within 2 months from the date of delivery.
We are committed to ensuring customer satisfaction, and we will gladly assist you with the return process if the product does not meet your expectations.
To request cancellation, please contact us through:
📧 Email: shanellahhaq03@gmail.com
📞 Phone: +8801761332227
🌐 Website: https://dhrupodishop.com/product
🏬 Showroom Address: [42, Gareeb-E-Newaz Avenue, Sector-13, Uttara, Dhaka, 1230]
Refunds will be processed within 15 days after we receive the returned product. Refunds will be issued using the original payment method unless otherwise agreed.
To qualify for a return:
1. The product must be purchased within the last 7 days.
2. The item must be unused, unwashed, and in original packaging.
3. All original tags must be attached.
1. Customized or personalized products
2. Damaged items due to misuse
3. Clearance or sale items (unless defective)
4. Dhrupodi Shop reserves the right to refuse returns that do not meet these conditions.
Customers are responsible for return shipping costs.
We recommend using a trackable and insured courier service. Refunds cannot be processed without confirmation of returned goods.
If you receive a damaged or incorrect product, please contact us within 48 hours with clear photos. After verification, we will arrange a replacement or refund.
If you have any questions regarding returns or refunds, please contact:
📧 Email: shanellahhaq03@gmail.com
📞 Phone: +8801761332227
🌐 Website: https://dhrupodishop.com
🏬 Showroom Address: [42, Gareeb-E-Newaz Avenue, Sector-13, Uttara, Dhaka, 1230]